Booking tickets

Find full details of how to book tickets including access bookings, concessions and information on the different seating areas in The Stoller Hall.

Tickets may be purchased online, in person or by telephone. Payment may be made by Visa or Mastercard, or in cash.

Book Online
Visit to book online. You can view a plan of The Stoller Hall and select your own seats when booking. For most events, you may choose to print tickets at home, collect them at the Box Office, or have them posted to you for an additional fee of £2 per order.

Book by Telephone
Call 0333 130 0967 to book by telephone. Phone lines are open from 2-4pm Monday to Friday (except bank holidays), and from 1 hour prior to each concert in The Stoller Hall.

Calls to Box Office are charged at local call rate.

Book in Person
You can call into our Box Office from 1-2.30pm, Monday to Friday (except bank holidays), or from 1 hour prior to each concert in The Stoller Hall.

The Box Office is located in the Oglesby Atrium in Chetham’s new building, accessible via The Stoller Hall entrance on Hunts Bank.

Booking Fees

A booking fee of up to £2 applies to all tickets booked online or by telephone to events across Chetham’s. Tickets bought in person will not incur booking charges.

This booking fee may be reduced for lower priced events. In most cases, a booking fee of 50p will apply to events with a top price of up to £5; and a fee of £1 to events with a top price of up to £10. The full booking fee of £2 will apply to all other events.

If you would like to have your tickets posted to you, an additional fee of £2 per order will be charged to cover the costs of postage.

When you book, you will have the option of adding a voluntary contribution to Chetham’s. Any contribution you choose to make helps to support The Stoller Hall, Chetham’s School of Music and Chetham’s Library with capital and operational costs. If you’d prefer to make no contribution, please delete this from your basket.

Terms and conditions:

View our full terms and conditions.

In brief, by booking any ticket via Chetham’s, you agree to the following terms and conditions.

  • Tickets are non-refundable except in exceptional circumstances.
  • Proof of ID may be requested, including proof of any concession claimed.
  • All ticket holders aged 14 and under must be accompanied by an adult.
  • We reserve the right to refuse admission to ticket holders whose behaviour may affect the enjoyment of other audience members.
  • Recording, photography and filming within the event is forbidden, and mobile phones and other communication devices should be switched off unless otherwise instructed.
  • Latecomers or audience members leaving the auditorium may not be readmitted until a suitable break in the performance.

Your security

View our full privacy policy.

Our online Box Office is managed using Ticketsolve, and payments are processed through Realex. All orders – including those made by telephone or in person – will be processed through these systems.

Realex Payments are a highly trusted online payment card processor, accredited with the Account Information Security certification by VISA and compliant with Payment Card Industry Data Security Standard Version 3.22, the highest level of compliance.

Did you find what you were looking for? If not then forgive us – we’re new. We’ve done our best to pre-empt your questions, but we may have missed a few. Contact us on social media or email us at and we’ll get back to you as soon as possible. We’ll also add the answers to any frequently asked questions to the information we’ve provided here.


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