Our top priority is to create a safe space for you to enjoy live music. We recommend booking tickets in advance and using the hand sanitisers available throughout the venue regularly.
Face coverings are no longer compulsory but will be available at the box office should you choose to wear one, so that everyone feels safe and welcome during their visit.
If you need any further information, please check our frequently asked questions below.
We will not require an NHS Covid Pass to gain entry.
We advise you to not attend our venue if:
Please think about yourself and others before attending and if you have any other contagious illnesses then please do not attend.
We recommend you purchase secure my booking ticket-protection as part of your ticket purchase, which allows you to re-coup 100% of the ticket price if you’re unable to attend due to Covid-19 or any other illnesses.
If you do not have ticket protection and you are unable to attend an event at The Stoller Hall please let us know as soon as possible. If we are able to resell your ticket(s) we may be able to offer you a refund or exchange.
In the unlikely event of us needing to cancel or reschedule a performance you will be offered the choice of a full refund or exchange.
There will be a mix of allocated and unallocated seating and this will depend on the event. Allocated seats are chosen in advance during the booking process and for unallocated seating, you will be shown to your seat by one of our stewards. All seats in the Hall offer excellent acoustics and a good view of the stage.
We advise you to book tickets in advance online or over the phone. The Box office is open on Tuesday, Wednesday and Thursday lunchtimes, and one hour before events, but we cannot guarantee ticket availability on the night.
Our Atrium Bar is open. The bar will serve drinks and bar snacks to enjoy before our evening performances and during intervals. To minimise contact with others, please use contactless payments.
Enhanced cleaning and safety measures are in place throughout the venue, including: