Security

Our top priority is to create a safe space for you to enjoy live events. Enhanced security measures are now in place at the Stoller Hall and Chetham’s.

Bag searches are in operation at all entrances. All visitors should arrive in good time to allow staff members to check the contents of any bags.

Large bags or cases (roughly larger than an A3 sheet, ie a standard briefcase or small rucksack) will not be permitted inside the venue.

You may be refused admission at the discretion of the venue if you are carrying prohibited items or any large bag or case. There is no secure storage for any such items onsite. If, by bringing any such item to any event, you are delayed or refused admission, the venue will not be responsible.

All bags may be searched. By purchasing a ticket and entering our premises, you give your consent to your bags being searched.

The Stoller Hall cannot accept responsibility for loss, damage or theft of belongings.

Patrons with access and medical requirements/equipment will be considered on an individual basis but are encouraged to contact the venue in advance on 0333 130 0967 or email boxoffice@stollerhall.com. You may wish to consider joining our Access scheme for ease of access in the future.

Prohibited Items

You may be refused entry if you are carrying any of the following:

  • Any bag larger than A3 (roughly equivalent to a standard briefcase or small rucksack)
  • Video cameras including Go Pros and professional cameras
  • Cushions*
  • Food*
  • Alcoholic beverages, other drinks or liquids in any container*
  • Flammable liquids in any container
  • Aerosol cans (hairspray, mace pepper spray etc)
  • Illegal drugs or substances
  • Knives or weapons of any kind
  • Signs, banners, flags on poles, staffs or selfie sticks
  • Fireworks, confetti or glitter bombs or sprays
  • Air horns, whistles or other noise-making distractions
  • Projectiles (including frisbees, beach balls, footballs etc)
  • Balloons
  • Wheeled footwear, skateboards or scooters
  • Helmets (cycle & motorcycle helmets permitted but these have to be  stored in our cloakroom)
  • Large studs and chains
  • Animals (except guide/service dogs)
  • Laser pens/pointers
  • Large/golf umbrellas (these are permitted but have to be stored in our cloakroom)
  • Anything else which we deem to impact on the enjoyment or viewing experience of others

*Exceptions may be made for those with access or medical requirements.