All of our live streams will require you to book tickets, this includes real time access to the performance and on demand access to the recorded concert for up to 30 days after the event.
1. How can I watch the performance(s)?
You can visit our Live Streams page to see our upcoming performances and use the ‘book tickets’ button to secure your place. You can then select ‘watch now’ to access the stream. The video below will walk you through the process of booking tickets.
2. How do I access the performance once I’ve booked tickets?
Our live streams are available to watch using Vimeo.
To watch the performance you will need to login using the same email address used to book your tickets, or you can visit the Live Streams page and login. If you didn’t create an account at the time of purchase, you will need to create a password by clicking here.
If you are struggling to access the stream, you may need to clear your cache.
Watch the video below to guide you through accessing the live streams.
3. Do I need specialist software to watch the online stream?
You don’t need any specialist software to watch online.
The Stoller Hall uses Vimeo to distribute video – Vimeo compatibility guidance can be found here.
4. I’ve booked for an online stream but I can’t hear or see anything?
5. How can I contact you if I have more questions?
You can contact us by email at email@example.com